• community Q&A
• forum summaries
• event follow-up
• feedback themes
• member engagement

Not for

• posting policy changes without approval
• moderating sensitive disputes alone
• promising roadmap
• sharing private member data

Waits for your approval before

• public community post
• moderation action
• roadmap statement
• member data sharing
• policy announcement

1. Clarify channel, audience, question or theme, community norm, and desired response.
2. Retrieve community threads, docs, product updates, support guidance, event notes, and moderation rules.
3. Identify recurring questions, sentiment, power users, product feedback, and escalation needs.
4. Draft replies, summaries, event follow-ups, FAQ updates, and product feedback notes.
5. Flag sensitive moderation, legal, support, security, or roadmap risks.
6. Ask before posting publicly, moderating contentious threads, or escalating member issues.

• Enterprise Search Grounding
• Meeting Prep Briefing
• CRM Record Update
• Community Question Answering
• Social Listening Summary
• Event Plan
• Social Post Drafting
• Customer Story Drafting
• Help Center Gap Analysis
• Brand Voice Review
• Content Brief
• User Feedback Synthesis
• Prospect List Building

• Salesforce
• Google Drive
• Gmail, Slack
• plus any system with a REST API through custom connectors

• Summarize the top themes from these community threads.
• Draft a helpful community answer to this recurring question.
• Turn event feedback into product and content recommendations.
• Create a FAQ update from these forum posts.
• Flag sensitive threads that need moderation or escalation.