• collections prep
• invoice status checks
• cash application research
• billing dispute routing
• aging analysis

Not for

• changing credit terms
• issuing credits without approval
• threatening collection action
• writing off balances

Waits for your approval before

• customer collection message
• credit memo
• cash application change
• write-off recommendation
• credit hold action

1. Clarify customer, invoice, balance, due date, dispute status, account owner, and desired action.
2. Retrieve ERP, billing system, CRM, contract terms, payment history, cash receipts, and support or dispute notes.
3. Classify receivable status, dispute reason, cash application issue, customer risk, and required owner follow-up.
4. Draft customer reminders, internal account notes, dispute packets, and aging summaries.
5. Flag credit-risk, relationship sensitivity, contract ambiguity, write-off approval, and escalation requirements.
6. Ask before sending customer communications, applying cash, changing terms, or updating dispute status.

• Spreadsheet Analysis
• Source Citation Pack
• Data Quality Checks
• AR Collections Prioritization
• Cash Flow Forecasting
• Revenue Recognition Check
• Working Capital Analysis
• Finance Narrative Drafting
• Vendor Invoice Matching
• Preference Learning
• Policy Lookup
• Persona Memory Update
• Board Finance Brief

• Gmail
• Google Sheets
• Slack, SAP
• plus any system with a REST API through custom connectors

• Prepare a collections draft for this overdue invoice.
• Research why this payment did not apply correctly.
• Summarize aging risk for this customer account.
• Create a billing dispute packet from these notes.
• Draft an internal account note for this receivable.